Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 35 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I've dealt with Katy Mizikowski for about 8 going on 9 years now. She is truly the greatest. She is very friendly, very knowledgeable, and very professional. Katy takes her time helping you with any issue you may have. She goes above and beyond in taking care of you. I...

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Longhair, on Google

Everybody in the office has been extremely nice to work with. Very friendly environment. Great personalities.

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Herb Hennell, on Google

Although I have not purchased anything to this point, the professionalism and knowledge was impressive. I was not expecting the time and care taken to fully explain the hearing test results which were taken at a different location and by different personnel.

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Philip Temple, on Google

Auditory Services helped me select the right hearing aids for my needs. Katy and Chris are willing to resolve any issue that I have had in the past 2 years. I plan on continuing to use this business for all my future hearing needs!

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Nadean Sitter, on Google

My wife and I got our hearing aids from Auditory Services about a year ago and we are very happy with the service we have received there. The staff is very knowledgeable, professional, and fun to work with. They are also very patient while explaining how our devices work and...

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michael richardson, on Google

Katy is super positive and helpful with suggestions to make the hearing aid experience better.

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Rick Rathfon, on Google

Excellent service and I love my new hearing aid. Highly recommend them for hearing aids.

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Littleannie H., on Google

Many years of personalized service. Explain action if any questions

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David English, on Google

The assistant explained each step of testing. Was very pleasant. She explained what type of aid was needed.

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Jane, on Google

They were extremely informative and helpful, not to mention how friendly and nice they all were. From the front desk to the last. I would highly recommend them.

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Karen Greer, on Google