About Us

About Us

Professional Hearing Care in the Erie & Franklin Areas

Since 1991, Auditory Services, LLC has been the best at providing the latest in hearing aid technology to those that experience the frustration that comes with hearing loss. Our caring staff strives to successfully educate our patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it. At Auditory Services, LLC we will perform a full hearing evaluation including a private consultation & demonstration, as well as fit and service hearing aids at all of our locations.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the nearby communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Guarantee

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define us:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.
  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all products.

  7. Commitment for a Lifetime

    All products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 231 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Auditory Services provides great Customer Service. The technician is great.

Reviewer Profile Photo John Papalia, on Google

I highly recommend auditory service in Franklin. It is so easy getting an appointment without having to wait for months. The staff are very friendly and the doctor explains all your hearing needs to your satisfaction. If I had any problems they were able to sèe me within a day...

Reviewer Profile Photo Sue, on Google

Diana was my contact at Auditory Services. She was knowledgeable, friendly and easy to talk to. Dolores

Reviewer Profile Photo Dolores Durfee, on Google

Diana always provides excellent service in a pleasant environment.

Reviewer Profile Photo John Marthaler, on Google

Very professional. Answered all my questions. Would definitely give them great ratings. I recommend them to anyone looking for hearing aids or hearing services

Reviewer Profile Photo randy Johnson, on Google

Great service. Thank You 🌹

Reviewer Profile Photo Paul Greenwood, on Google

Very friendly and helpful. Answer any question you have.

Reviewer Profile Photo Judith Lucas, on Google

It was a nice place and everyone was friendly and helpful explained everything good. Hope they work good for his ears.

Reviewer Profile Photo Robin Coon, on Google

Auditory Services is wonderful. All of the staff are friendly, knowledgeable and very professional.

Reviewer Profile Photo J Lyngarkos, on Google

I would like to thank Auditory Services for all the help when I had my appointment this past week would give them a 5 star.

Reviewer Profile Photo Robert Womer, on Google

Very knowledgeable and friendly customer service

Reviewer Profile Photo Chris Pietkiewixz, on Google

As always Katy is very professional and super nice. Thank you Katy for always taking good care of my hearing aids (and me) and giving excellent advice.

Reviewer Profile Photo jutta strickland, on Google

I have been a client of Auditory Services for a number years. Katie, the owner, and her staff have earned my trust in servicing my hearing needs. The decades of experience in audiology is apparent and important to me. Katie stays current with the advancements in technology across the spectrum...

Reviewer Profile Photo Joe Gausman, on Google

The staff is friendly. The service on our hearing aids is excellent. I would recommend them to everyone.

Reviewer Profile Photo Maggie D'Aurora, on Google

Katy is a very kind person,very good at her job .She tells you everything about her product she sells highly recommended her.

Reviewer Profile Photo Dallas Buchanan, on Google

Always helpful, pleasant, and responsive.

Reviewer Profile Photo Roberta Laird, on Google

Always friendly, respectful and helpful. Your in and out in good time.

Reviewer Profile Photo Jon Jelinek, on Google

I’ve found them to always to a great job with their schedule, and Katie is fantastic to work with.

Reviewer Profile Photo Greg Wheeling, on Google

Awesome service

Reviewer Profile Photo Richard Boocks, on Google

Very happy. Rt hearing aid not working and Katie was able to find and correct the problem. Thank you

Reviewer Profile Photo Barbara English, on Google