About Us

About Us

Professional Hearing Care in the Erie & Franklin Areas

Since 1991, Auditory Services, LLC has been the best at providing the latest in hearing aid technology to those that experience the frustration that comes with hearing loss. Our caring staff strives to successfully educate our patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it. At Auditory Services, LLC we will perform a full hearing evaluation including a private consultation & demonstration, as well as fit and service hearing aids at all of our locations.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the nearby communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Guarantee

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define us:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all products.

  7. Commitment for a Lifetime

    All products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 247 Reviews on Google.

Katy is a very dear friend. She is so helpful to answer any questions and just to keep me on top of things. Much appreciated.

Reviewer Profile Photo Barb Orr, on Google

I am very happy with the services provided by Auditory services, the staff is very polite and professional!

Reviewer Profile Photo James Hellyer, on Google

Katy is very knowledgeable and always is attentive, patient and so kind to my 96 yr old mother. She takes great care to assure mom is hearing well with her hearing aids and is comfortable with their use and maintenance. I highly recommend Auditory Services!

Reviewer Profile Photo Karol Linden, on Google

The staff is very helpful. You don’t have to wait, on other clients to finish their appointments.

Reviewer Profile Photo Linda Jackson, on Google

Very professional, efficient with little to no wait time and excellent customer care.

Reviewer Profile Photo Dennis Mercer, on Google

Awesome service very friendly

Reviewer Profile Photo Richard Boocks, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

Staff is very helpful with any problems/questions

Reviewer Profile Photo Leo Wiertel, on Google

Katie is nice very professional but personable.

Reviewer Profile Photo Bob Cunningham, on Google

Very happy. Hearing aides not holding charge. When presented with info regarding charge to fix 6 year old hearing aides and cost and updating technology for new ones. Decision made to get new technology. Happy with choice.

Reviewer Profile Photo Barbara English, on Google

The staff have all been very professional and at the same time compassionate. And they seem to understand what we the hearing impaired arguing through.

Reviewer Profile Photo Cindy Kennedy, on Google

Vert nice and very knowledgable.very helpfuk

Reviewer Profile Photo christine king, on Google

Best recommendation I ever got was Auditory Services. From day one I have received nothing but great service. From walking into the office and being welcome from Chris to the great friendly service from Katy I am beyond satisfied with my choice. There have been a few times Diana had...

Reviewer Profile Photo Colleen Bensur, on Google

We were greeted by Chris when we walked in the door. She asked us if we had a hard time finding their place, which was nice because it wasn’t easy to find. We were taken in quickly for my hearing test. When I was finished, Diana checked to see if...

Reviewer Profile Photo Susan Misinec, on Google

Great service, super friendly, highly recommend. 👍

Reviewer Profile Photo J M, on Google

The staff is friendly. The service on our hearing aids is excellent. I would recommend them to everyone.

Reviewer Profile Photo Maggie D'Aurora, on Google

Always pleasant, excellent service and good products. Always feel appreciated as a client.

Reviewer Profile Photo Sharon Slike, on Google

Katy is the best- friendly but professional. Worked with me for weeks til I got used to the hearing aids.

Reviewer Profile Photo Brenda Struthers, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Thank you once again to the Ladies of Auditory Services. Always on time, pleasant, and thorough. It's like a friendly visit at the office with a check on all my hearing needs.

Reviewer Profile Photo David Thiemann, on Google

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