About Us

About Us

Professional Hearing Care in the Erie & Franklin Areas

Since 1991, Auditory Services, LLC has been the best at providing the latest in hearing aid technology to those that experience the frustration that comes with hearing loss. Our caring staff strives to successfully educate our patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it. At Auditory Services, LLC we will perform a full hearing evaluation including a private consultation & demonstration, as well as fit and service hearing aids at all of our locations.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the nearby communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Guarantee

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define us:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.
  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all products.

  7. Commitment for a Lifetime

    All products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 214 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Awesome service

Reviewer Profile Photo Richard Boocks, on Google

Very happy. Rt hearing aid not working and Katie was able to find and correct the problem. Thank you

Reviewer Profile Photo Barbara English, on Google

Very happy with the services provided by the staff at Auditory Services!!

Reviewer Profile Photo James Hellyer, on Google

Staff is very helpful with any problems/questions

Reviewer Profile Photo Leo Wiertel, on Google

It was fantastic. Staff was very nice and knowledgeable.

Reviewer Profile Photo Gary Barton, on Google

Always so very helpful, making sure the hearing aids are working as they should.

Reviewer Profile Photo Shelly Phillips, on Google

Katy at Auditory Services makes the hearing aid experience a pleasure. Not only is she professional and knowledgeable, her personality and desire to serve her clients is second to none! Both my husband, who has been a client for a few years, and I appreciate the personal, non-pressure, atmosphere at...

Reviewer Profile Photo Granny Dee, on Google

Hearing better and friendly service

Reviewer Profile Photo George Blair, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

Katy is very good and very easy to communicate with and very knowledgeable of her products.

Reviewer Profile Photo Joseph Foy, on Google

The girls in the office are top notch in my opinion. Couldn’t do anymore to make the appointment enjoyable.

Reviewer Profile Photo Elaine Fry, on Google

Welcomed , received and filled out paperwork efficiently, ,testing and explanation of process, plan and cost insurance questions well done Appreciated Stephanie's demeanor and Katie 's experience as well as person. .

Reviewer Profile Photo Rev David and Alice Jean Parker, on Google

Very thorough exam. Hearing aids were discussed briefly but there was no hard pressure to buy. Explained the test results clearly. Very satisfied and will follow up in a year.

Reviewer Profile Photo Rick Graziani, on Google

Thorough and professional

Reviewer Profile Photo Mary Sansone, on Google

The young woman that works there are very knowledgeable and friendly she answered all my questions

Reviewer Profile Photo Bee Gee, on Google

Katy was very professional, courteous, personable and thorough. She took the time to explain the results of my tests, and presented options to move forward. She is up to date with knowledge of the newest hearing aid technology. She is a good listener and she answered all my questions. There...

Reviewer Profile Photo Dave Updegrave, on Google

Was having trouble with the wax guard on my one hearing aid. I didn’t have an appointment but Diane got me in very quickly and resolved the problem for me. Excellent service.

Reviewer Profile Photo james mang, on Google

Just like before I had a Great appointment and was well taken care of.

Reviewer Profile Photo Brian Sweeney, on Google

The best from front desk to technician. Caring, helpful professional service.

Reviewer Profile Photo Linda Carl, on Google