About Us

About Us

Professional Hearing Care in the Erie & Franklin Areas

Since 1991, Auditory Services, LLC has been the best at providing the latest in hearing aid technology to those that experience the frustration that comes with hearing loss. Our caring staff strives to successfully educate our patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it. At Auditory Services, LLC we will perform a full hearing evaluation including a private consultation & demonstration, as well as fit and service hearing aids at all of our locations.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the nearby communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Guarantee

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define us:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.
  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all products.

  7. Commitment for a Lifetime

    All products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 281 Reviews on Google.

Hearing better and friendly service

Reviewer Profile Photo George Blair, on Google

Always a wonderful experience:)

Reviewer Profile Photo Jay Crongeyer, on Google

Everything is easy, quick and professional. Thanks!! Katie took me on the spur of the moment and made time for me to correct a problem; all with a smile and good cheer.

Reviewer Profile Photo Richard Sonnet, on Google

Very thorough and great communication. Thanks

Reviewer Profile Photo David McCandless, on Google

My first pair of aids, I received great attitude and attention. Great experience. My 2nd pair of aides had something wrong with one unit and it wasn’t transmitting. I was able to call in the morning and was seen the same day! After she worked on the unit, it worked...

Reviewer Profile Photo Nancy Forish, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

They are wonderful and very helpful!

Reviewer Profile Photo Charlene Kerr, on Google

Very satisfied. Katy is wonderful. My hearing aids work very well. I would highly recommend her services.

Reviewer Profile Photo Leon Kulinski, on Google

Amazing service, attention to detail. Would recommend them to anyone. Will definitely make the 2 hour ride for Katie!!

Reviewer Profile Photo Peggy Geisler, on Google

Great experience

Reviewer Profile Photo Nancy Flynn-mcgarvie, on Google

Katy is always kind, friendly and always get exemplary service!!!!

Reviewer Profile Photo becky Fisher, on Google

I had a problem they fit me in and fixed it in less then 10 minutes. GREAT SERVICE!

Reviewer Profile Photo Todd Zonna, on Google

Everyone is friendly and professional. Every question I ask about my hearing is answered. If I have to reschedule an appointment, they try their best to make it work. I love the staff and their location.

Reviewer Profile Photo J Lyngarkos, on Google

I highly recommend auditory service in Franklin. It is so easy getting an appointment without having to wait for months. The staff are very friendly and the doctor explains all your hearing needs to your satisfaction. If I had any problems they were able to sèe me within a day...

Reviewer Profile Photo Sue, on Google

Their was a miss understanding. When I called three ago I was told to go the the door on 13th Street. But Katy came out to find me when I did not answer my phone. Katy was very nice and helpful by making sure I got water, and my color...

Reviewer Profile Photo Susan Brown, on Google

I'm very happy with Auditory Services. These hearing aids are top shelf. Fourth pair I've bought over the last 20years & could tell right away these are what I've been looking for. Katy let's the product sell itself, no pressure. Great folks... The tweeting on my hearing aids seems to...

Reviewer Profile Photo Bud Irwin, on Google

Fantastic!! The specialist was very informative and fun to talk with

Reviewer Profile Photo Bob Miotla, on Google

The girls in the office are top notch in my opinion. Couldn’t do anymore to make the appointment enjoyable.

Reviewer Profile Photo Elaine Fry, on Google

Timely appointments...friendly service...excellent help with choosing just the right hearing aids by being patient & kind. Also excellent follow-up appointments. Katy M. is the best!!!

Reviewer Profile Photo Mary Kay Brown, on Google

I would like to thank Auditory Services for all the help when I had my appointment this past week would give them a 5 star.

Reviewer Profile Photo Robert Womer, on Google