Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 288 Reviews on Google.

In and out quickly. Very satisfied with results and service.

Reviewer Profile Photo David English, on Google

Fantastic!! The specialist was very informative and fun to talk with

Reviewer Profile Photo Bob Miotla, on Google

No wait time. Staff was welcoming, efficient, knowledgeable and very helpful.

Reviewer Profile Photo Cecilia Hogg, on Google

Prompt, caring, and highly efficient. Easy scheduleing, and minimal wait times. Ms. Diana was exceptionally patient and kind while adjusting my hearing aids. I highly recommend this place."

Reviewer Profile Photo Amir Agha!, on Google

Top notch. Friendly and professional Spent the time with my devices and improved my hearing. Diagnosed a problem which required antibiotics Explaining our recent experiences

Reviewer Profile Photo Hugh Butler, on Google

Kaytie is such a pleasure to work with. I have been wearing hearing aids for 30yrs and she is one of the most caring and supportive people I have met

Reviewer Profile Photo jack flaugh, on Google

Great experience fixed my hearing fast great service as usual. very professional fix my hearing aids right the first time another great experience . Got me right in and take care of my problem as usual, very nice people to deal with.

Reviewer Profile Photo Timothy Kuntz, on Google

Always friendly, respectful and helpful. Your in and out in good time.

Reviewer Profile Photo Jon Jelinek, on Google

The gals were great spent lots of time explaining and didn't pressure me to make a decision that day

Reviewer Profile Photo Sandra Moore, on Google

As always the staff at Auditory Service were top notch, polite and professional!

Reviewer Profile Photo James Hellyer, on Google

I had a 2:30 appointment I got in a quarter after 2:00 the service was great and friendly and knowledgeable I would recommend this for anybody who needs assistant with hearing a very good place 😄

Reviewer Profile Photo Is bill, on Google

Best recommendation I ever got was Auditory Services. From day one I have received nothing but great service. From walking into the office and being welcome from Chris to the great friendly service from Katy I am beyond satisfied with my choice. There have been a few times Diana had...

Reviewer Profile Photo Colleen Bensur, on Google

So helpful, patient , cooperative staff & speed in completing my mom appointment in very professional way We recommend for sure, thank you

Reviewer Profile Photo Rosa blanka De la vida, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Very professional, great experience.

Reviewer Profile Photo Mike Bell, on Google

Vert nice and very knowledgable.very helpful

Reviewer Profile Photo christine king, on Google

They are very thorough and accommodating.

Reviewer Profile Photo Greta Tanner, on Google

Very professional, efficient with little to no wait time and excellent customer care.

Reviewer Profile Photo Dennis Mercer, on Google

Hearing better and friendly service

Reviewer Profile Photo George Blair, on Google

Always a wonderful experience:)

Reviewer Profile Photo Jay Crongeyer, on Google