Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 219 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

As always Katy is very professional and super nice. Thank you Katy for always taking good care of my hearing aids (and me) and giving excellent advice.

Reviewer Profile Photo jutta strickland, on Google

I have been a client of Auditory Services for a number years. Katie, the owner, and her staff have earned my trust in servicing my hearing needs. The decades of experience in audiology is apparent and important to me. Katie stays current with the advancements in technology across the spectrum...

Reviewer Profile Photo Joe Gausman, on Google

The staff is friendly. The service on our hearing aids is excellent. I would recommend them to everyone.

Reviewer Profile Photo Maggie D'Aurora, on Google

Katy is a very kind person,very good at her job .She tells you everything about her product she sells highly recommended her.

Reviewer Profile Photo Dallas Buchanan, on Google

Always helpful, pleasant, and responsive.

Reviewer Profile Photo Roberta Laird, on Google

Always friendly, respectful and helpful. Your in and out in good time.

Reviewer Profile Photo Jon Jelinek, on Google

I’ve found them to always to a great job with their schedule, and Katie is fantastic to work with.

Reviewer Profile Photo Greg Wheeling, on Google

Awesome service

Reviewer Profile Photo Richard Boocks, on Google

Very happy. Rt hearing aid not working and Katie was able to find and correct the problem. Thank you

Reviewer Profile Photo Barbara English, on Google

Very happy with the services provided by the staff at Auditory Services!!

Reviewer Profile Photo James Hellyer, on Google

Staff is very helpful with any problems/questions

Reviewer Profile Photo Leo Wiertel, on Google

It was fantastic. Staff was very nice and knowledgeable.

Reviewer Profile Photo Gary Barton, on Google

Always so very helpful, making sure the hearing aids are working as they should.

Reviewer Profile Photo Shelly Phillips, on Google

Katy at Auditory Services makes the hearing aid experience a pleasure. Not only is she professional and knowledgeable, her personality and desire to serve her clients is second to none! Both my husband, who has been a client for a few years, and I appreciate the personal, non-pressure, atmosphere at...

Reviewer Profile Photo Granny Dee, on Google

Hearing better and friendly service

Reviewer Profile Photo George Blair, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

Katy is very good and very easy to communicate with and very knowledgeable of her products.

Reviewer Profile Photo Joseph Foy, on Google

The girls in the office are top notch in my opinion. Couldn’t do anymore to make the appointment enjoyable.

Reviewer Profile Photo Elaine Fry, on Google

Welcomed , received and filled out paperwork efficiently, ,testing and explanation of process, plan and cost insurance questions well done Appreciated Stephanie's demeanor and Katie 's experience as well as person. .

Reviewer Profile Photo Rev David and Alice Jean Parker, on Google