Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 271 Reviews on Google.

I highly recommend auditory service in Franklin. It is so easy getting an appointment without having to wait for months. The staff are very friendly and the doctor explains all your hearing needs to your satisfaction. If I had any problems they were able to sèe me within a day...

Reviewer Profile Photo Sue, on Google

Their was a miss understanding. When I called three ago I was told to go the the door on 13th Street. But Katy came out to find me when I did not answer my phone. Katy was very nice and helpful by making sure I got water, and my color...

Reviewer Profile Photo Susan Brown, on Google

I'm very happy with Auditory Services. These hearing aids are top shelf. Fourth pair I've bought over the last 20years & could tell right away these are what I've been looking for. Katy let's the product sell itself, no pressure. Great folks... The tweeting on my hearing aids seems to...

Reviewer Profile Photo Bud Irwin, on Google

Fantastic!! The specialist was very informative and fun to talk with

Reviewer Profile Photo Bob Miotla, on Google

The girls in the office are top notch in my opinion. Couldn’t do anymore to make the appointment enjoyable.

Reviewer Profile Photo Elaine Fry, on Google

Timely appointments...friendly service...excellent help with choosing just the right hearing aids by being patient & kind. Also excellent follow-up appointments. Katy M. is the best!!!

Reviewer Profile Photo Mary Kay Brown, on Google

I would like to thank Auditory Services for all the help when I had my appointment this past week would give them a 5 star.

Reviewer Profile Photo Robert Womer, on Google

Friendly, and explains everything until you understand completely. Highly recommend

Reviewer Profile Photo Jessica Hartsuyker, on Google

Katie is very knowledgeable about hearing aids. She is kind, caring, and very helpful. I highly recommend her.

Reviewer Profile Photo sarah foster, on Google

Always feels like going to see family or good friends! Katie always takes good care of us!

Reviewer Profile Photo Mary J. Fryman, on Google

Very grateful for the excellent care they provided. We had an auditory "emergency" and they got us right in. Would recommend highly!

Reviewer Profile Photo Nanci Dunton, on Google

Great service

Reviewer Profile Photo Melvin Britton, on Google

The staff was friendly and knowledgeable. My hearing aids were checked and cleaned I would recommend them to anyone having or needing hearing aids.

Reviewer Profile Photo Susan, on Google

The Staff was professional and very knowledgeable about hearing aids. I felt very comfortable during the testing.

Reviewer Profile Photo Susan Bryan, on Google

Very happy. Hearing aides not holding charge. When presented with info regarding charge to fix 6 year old hearing aides and cost and updating technology for new ones. Decision made to get new technology. Happy with choice. All working as technology should

Reviewer Profile Photo Barbara English, on Google

Great people!

Reviewer Profile Photo M. Jane Richey, on Google

Took me in early and out on time. She is great!

Reviewer Profile Photo Ronda Shilling, on Google

Diana always provides excellent service in a pleasant environment.

Reviewer Profile Photo John Marthaler, on Google

I am very satisfied with the service and staff persona. Katy went out of her way to make sure the order process was complete.

Reviewer Profile Photo Neal Parker, on Google

Great follow up service! Professional

Reviewer Profile Photo Tom Hyatt, on Google