Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 247 Reviews on Google.

I am very happy with the services provided by Auditory services, the staff is very polite and professional!

Reviewer Profile Photo James Hellyer, on Google

Katy is very knowledgeable and always is attentive, patient and so kind to my 96 yr old mother. She takes great care to assure mom is hearing well with her hearing aids and is comfortable with their use and maintenance. I highly recommend Auditory Services!

Reviewer Profile Photo Karol Linden, on Google

The staff is very helpful. You don’t have to wait, on other clients to finish their appointments.

Reviewer Profile Photo Linda Jackson, on Google

Very professional, efficient with little to no wait time and excellent customer care.

Reviewer Profile Photo Dennis Mercer, on Google

Awesome service very friendly

Reviewer Profile Photo Richard Boocks, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

Staff is very helpful with any problems/questions

Reviewer Profile Photo Leo Wiertel, on Google

Katie is nice very professional but personable.

Reviewer Profile Photo Bob Cunningham, on Google

Very happy. Hearing aides not holding charge. When presented with info regarding charge to fix 6 year old hearing aides and cost and updating technology for new ones. Decision made to get new technology. Happy with choice.

Reviewer Profile Photo Barbara English, on Google

The staff have all been very professional and at the same time compassionate. And they seem to understand what we the hearing impaired arguing through.

Reviewer Profile Photo Cindy Kennedy, on Google

Vert nice and very knowledgable.very helpfuk

Reviewer Profile Photo christine king, on Google

Best recommendation I ever got was Auditory Services. From day one I have received nothing but great service. From walking into the office and being welcome from Chris to the great friendly service from Katy I am beyond satisfied with my choice. There have been a few times Diana had...

Reviewer Profile Photo Colleen Bensur, on Google

We were greeted by Chris when we walked in the door. She asked us if we had a hard time finding their place, which was nice because it wasn’t easy to find. We were taken in quickly for my hearing test. When I was finished, Diana checked to see if...

Reviewer Profile Photo Susan Misinec, on Google

Great service, super friendly, highly recommend. 👍

Reviewer Profile Photo J M, on Google

The staff is friendly. The service on our hearing aids is excellent. I would recommend them to everyone.

Reviewer Profile Photo Maggie D'Aurora, on Google

Always pleasant, excellent service and good products. Always feel appreciated as a client.

Reviewer Profile Photo Sharon Slike, on Google

Katy is the best- friendly but professional. Worked with me for weeks til I got used to the hearing aids.

Reviewer Profile Photo Brenda Struthers, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Thank you once again to the Ladies of Auditory Services. Always on time, pleasant, and thorough. It's like a friendly visit at the office with a check on all my hearing needs.

Reviewer Profile Photo David Thiemann, on Google

Everyone at Auditory Services is great!! Took awesome care of my Dad for years and now I say the same about the care I receive. Thank You!!

Reviewer Profile Photo Molly, on Google