Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 234 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great service, very pleased Thank so much

Reviewer Profile Photo Wayne Metzger, on Google

Always friendly service, keeping us hearing fine.

Reviewer Profile Photo Rich Fryman, on Google

No wait time. Staff was welcoming, efficient, knowledgeable and very helpful.

Reviewer Profile Photo Cecilia Hogg, on Google

Very satisfied. Katy is wonderful. My hearing aids work very well. I would highly recommend her services.

Reviewer Profile Photo Leon Kulinski, on Google

I'm very happy with Auditory Services. These hearing aids are top shelf. Fourth pair I've bought over the last 20years & could tell right away these are what I've been looking for. Katy let's the product sell itself, no pressure.

Reviewer Profile Photo Bud Irwin, on Google

I had my usual satisfactory experience with Katie. I purchased my hearing aid filters as planned.

Reviewer Profile Photo Faye Stover, on Google

Excellent service and care!

Reviewer Profile Photo Joseph Hosey, on Google

I had a problem they fit me in and fixed it in less then 10 minutes. GREAT SERVICE!

Reviewer Profile Photo Todd Zonna, on Google

Top notch. Friendly and professional Spent the time with my devices and improved my hearing. Diagnosed a problem which required antibiotics Explaining our recent experiences

Reviewer Profile Photo Hugh Butler, on Google

Auditory Services provides great Customer Service. The technician is great.

Reviewer Profile Photo John Papalia, on Google

I highly recommend auditory service in Franklin. It is so easy getting an appointment without having to wait for months. The staff are very friendly and the doctor explains all your hearing needs to your satisfaction. If I had any problems they were able to sèe me within a day...

Reviewer Profile Photo Sue, on Google

Diana was my contact at Auditory Services. She was knowledgeable, friendly and easy to talk to. Dolores

Reviewer Profile Photo Dolores Durfee, on Google

Diana always provides excellent service in a pleasant environment.

Reviewer Profile Photo John Marthaler, on Google

Very professional. Answered all my questions. Would definitely give them great ratings. I recommend them to anyone looking for hearing aids or hearing services

Reviewer Profile Photo randy Johnson, on Google

Great service. Thank You 🌹

Reviewer Profile Photo Paul Greenwood, on Google

Very friendly and helpful. Answer any question you have.

Reviewer Profile Photo Judith Lucas, on Google

It was a nice place and everyone was friendly and helpful explained everything good. Hope they work good for his ears.

Reviewer Profile Photo Robin Coon, on Google

Auditory Services is wonderful. All of the staff are friendly, knowledgeable and very professional.

Reviewer Profile Photo J Lyngarkos, on Google

I would like to thank Auditory Services for all the help when I had my appointment this past week would give them a 5 star.

Reviewer Profile Photo Robert Womer, on Google

Very knowledgeable and friendly customer service

Reviewer Profile Photo Chris Pietkiewixz, on Google