Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 209 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Hearing better and friendly service

Reviewer Profile Photo George Blair, on Google

It was extremely good. Timely, thorough and a great atmosphere.

Reviewer Profile Photo Ronda Slocum, on Google

Efficient, friendly, and knowledgeable.

Reviewer Profile Photo Ro Willenbrink Blair, on Google

Katy is very good and very easy to communicate with and very knowledgeable of her products.

Reviewer Profile Photo Joseph Foy, on Google

The girls in the office are top notch in my opinion. Couldn’t do anymore to make the appointment enjoyable.

Reviewer Profile Photo Elaine Fry, on Google

Welcomed , received and filled out paperwork efficiently, ,testing and explanation of process, plan and cost insurance questions well done Appreciated Stephanie's demeanor and Katie 's experience as well as person. .

Reviewer Profile Photo Rev David and Alice Jean Parker, on Google

Very thorough exam. Hearing aids were discussed briefly but there was no hard pressure to buy. Explained the test results clearly. Very satisfied and will follow up in a year.

Reviewer Profile Photo Rick Graziani, on Google

Thorough and professional

Reviewer Profile Photo Mary Sansone, on Google

The young woman that works there are very knowledgeable and friendly she answered all my questions

Reviewer Profile Photo Bee Gee, on Google

Katy was very professional, courteous, personable and thorough. She took the time to explain the results of my tests, and presented options to move forward. She is up to date with knowledge of the newest hearing aid technology. She is a good listener and she answered all my questions. There...

Reviewer Profile Photo Dave Updegrave, on Google

Was having trouble with the wax guard on my one hearing aid. I didn’t have an appointment but Diane got me in very quickly and resolved the problem for me. Excellent service.

Reviewer Profile Photo james mang, on Google

Just like before I had a Great appointment and was well taken care of.

Reviewer Profile Photo Brian Sweeney, on Google

The best from front desk to technician. Caring, helpful professional service.

Reviewer Profile Photo Linda Carl, on Google

No wait time. Staff was welcoming, efficient, knowledgeable and very helpful.

Reviewer Profile Photo Cecilia Hogg, on Google

Top notch. Friendly and professional Spent the time with my devices and improved my hearing. Diagnosed a problem which required antibiotics Explaining our recent experiences

Reviewer Profile Photo Hugh Butler, on Google

I always get excellent service from Katy. She is very professional, very friendly, and she is very knowledgeable. Katy is always very pleasant and helpful. She's great.

Reviewer Profile Photo Tennis, on Google

My experience at Auditory Services was wonderful. Everyone was so friendly to both my daughter and I. All our questions were answered to our satisfaction and every aspect of caring for the hearing aids was thoroughly explained.

Reviewer Profile Photo Mary Horvath, on Google

Hearing test was not handled in a sound proof area. I know my hearing was diminishing however so not surprised. Hearing aid testing went much better than expected. Staff friendly and knowledgeable. Can’t wait to try them out.

Reviewer Profile Photo Darcie Bailey, on Google

Answered all questions and was very friendly. Very knowledgeable.

Reviewer Profile Photo Darlene Deitz, on Google

Vert nice and very knowledgable.very helpfuk

Reviewer Profile Photo christine king, on Google