Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 198 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

The best from front desk to technician. Caring, helpful professional service.

Reviewer Profile Photo Linda Carl, on Google

No wait time. Staff was welcoming, efficient, knowledgeable and very helpful.

Reviewer Profile Photo Cecilia Hogg, on Google

Top notch. Friendly and professional Spent the time with my devices and improved my hearing. Diagnosed a problem which required antibiotics Explaining our recent experiences

Reviewer Profile Photo Hugh Butler, on Google

I always get excellent service from Katy. She is very professional, very friendly, and she is very knowledgeable. Katy is always very pleasant and helpful. She's great.

Reviewer Profile Photo Tennis, on Google

My experience at Auditory Services was wonderful. Everyone was so friendly to both my daughter and I. All our questions were answered to our satisfaction and every aspect of caring for the hearing aids was thoroughly explained.

Reviewer Profile Photo Mary Horvath, on Google

Hearing test was not handled in a sound proof area. I know my hearing was diminishing however so not surprised. Hearing aid testing went much better than expected. Staff friendly and knowledgeable. Can’t wait to try them out.

Reviewer Profile Photo Darcie Bailey, on Google

Answered all questions and was very friendly. Very knowledgeable.

Reviewer Profile Photo Darlene Deitz, on Google

Vert nice and very knowledgable.very helpfuk

Reviewer Profile Photo christine king, on Google

Katy is a very kind person,very good at her job .She tells you everything about her product she sells highly recommended her.

Reviewer Profile Photo Dallas Buchanan, on Google

Great experience. Such helpful staff! Thanks Chris!

Reviewer Profile Photo Diane Harbaugh, on Google

Everyone was professional and pleasant. Cannot comment on hearing devices because even with discount they were unfortunately out of my price range; but the people were great.

Reviewer Profile Photo rhonda carlson, on Google

I’ve found them to always to a great job with their schedule, and Katie is fantastic to work with.

Reviewer Profile Photo Greg Wheeling, on Google

Very satisfied. Katy is wonderful. My hearing aids work very well. I would highly recommend her services.

Reviewer Profile Photo Leon Kulinski, on Google

Excellent service by Katy Will recommend to others

Reviewer Profile Photo Mike S, on Google

Nice friendly staff

Reviewer Profile Photo Richard runstedler, on Google

I originally was scheduled for an appointment with Auditory Services by my insurance companies discount program, TruHearing. I’m glad it worked out that way, as Katy always offers very professional services… whether working directly with Auditory Services, or through a discount program like TruHearing (many providers give a lesser service...

Reviewer Profile Photo Russ Hampton, on Google

Extremely happy with the product and the support. After trying multiple hearing aids, my new hearing aids have every feature I was looking for. Having a very competent and local professional was a no-brainer for me.

Reviewer Profile Photo David Wrhen, on Google

Katy is the best- friendly but professional. Worked with me for weeks til I got used to the hearing aids.

Reviewer Profile Photo Brenda Struthers, on Google

Very professional. Answered all my questions. Would definitely give them great ratings. I recommend them to anyone looking for hearing aids or hearing services

Reviewer Profile Photo randy Johnson, on Google

The staff at AuditoryServices are excellent and very professional. They worked to make sure that our equipment is working correctly and properly and addressed our concerns.

Reviewer Profile Photo Kimberly Copeland, on Google